If you have ordered one of our 'in stock' items we usually aim to dispatch your order within 1-3 working days. Items in other collections, like fabric, will be on their way from our factory so need a little longer to prepare. Please allow up to 10 working days for these to be sent to you.
IN A HURRY?
If you have a performance or special occasion fast approaching and need a stocking by a specific date please contact us to let us know this and we will endeavour to do our best so that it reaches you in time. We have been known to perform miracles on occasion!
Expedited international services such as TNT, UPS or FedEx are also available upon request. We can also send things via Special Delivery within the UK.
UK orders will be dispatched via Royal Mail’s 1st or 2nd class Large Letter or Small Packet service, you may also choose DHL if preferred. Your preferences can be selected at checkout.
Rest of the World
All Non-UK residents will receive their items via the Airmail Small Packets or DHL Express service.
Options at checkout include the Priority Airmail service which is Airmail International Tracked or International Signed For service or DHL International. A tracking reference will be available on all tracked shipping items.
Please note that from 1st November 2017 the Standard Airmail delivery service is no longer available to destinations outside of Europe.
USA & Canada
Residents of the US and Canada may be either served by our UK store (using the services above) or our US distribution centre in PA, depending on stock availability at time of order. Orders from our US store will be sent using USPS.
If for any reason you would prefer your item to be sent using another service please contact us prior to ordering to discuss your requirements.
Orders of up to 4 stockings will be packed small enough to fit through a letterbox for your convenience. If you have made a bulk order, delivery details will be supplied separately. Items will be automatically delivered to the delivery address supplied at checkout or other point of sale.
If you have any further questions regarding the delivery of your order please contact us.