FAQ

I'm in Europe and can't seem to checkout?

Sadly due to the new GPSR laws we're no longer able to ship to countries within the EEC. This store has a small selection of our products and will be able to ship to you - Renata Fashion 

I don’t know my size, which size should I choose?

Please see our SIZE CHART

What is the difference between a closed gusset and a press stud opening gusset?

The gusset is the strip of fabric at the crotch of the garment. We offer the standard briefs with a choice of two gusset options.

The first being the closed option, this means the crotch is one continual strip of fabric and the garment is all-in-one much like a leotard or a swimsuit. The second option is the opening version and this means the strip of fabric at the crotch undoes conveniently for calls of nature and fastens securely again with plastic press studs/snap fasteners. We also offer the thong-g-string which is great if you're concerned about visible pantylines.

I wear size 12 tops yet have size 16 hips, which size would fit me best?

Due to the stretch in our stockings it’s usually best to go for the slightly smaller size if in doubt. If you're concerned about a garment being too restrictive at the hips, we would recommend opting for a thong style as this design has more stretch and allowance in this area.

I am very long/short in the body. I often have problems when buying swimwear and lingerie, will your stockings fit me?

Our stockings are designed on the ‘average’ body length and we have listened to customer feedback and have had to alter them over the years to find this average. We have found the average measurement to be between 18 and 19 inches. We take this measurement from centre under bust down to centre crotch between the legs.

How do I see the prices in my country’s currency? 

Whether on mobile or desktope you can find a little button in the bottom left corner of your screen. Clicking this button will you give you the option to find and select your chosen currency.

I am looking for a stocking to match my complexion but I can’t decide which would suit me best as my arms, face and tummy are all slightly different shades. How can I decide this?

This is quite normal and when choosing a stocking we need to remember that the eye unconsciously compares the colour to other close-by visible skin. So you will need to match it to your arms, chest etc. not your tummy for your stocking to go unnoticed. (If you are likely to use self tanning products before a performance you might want to bear this in mind when choosing your stocking.)

Please remember when testing your swatches that mesh appears darker in colour when at ease, therefore it will need to be stretched over your tummy and only then compared to your arms etc. to ensure a good match. Due to its translucent nature it blends with your own natural skin shade to create the final colour. As an example, the overall appearance of the same stocking may look quite dissimilar when worn by two individuals with different skin tones.

If I buy a stocking and it doesn’t match my costume can I return it?

If you are in doubt as to whether a stocking will match an existing costume you may order fabric swatches HERE first before purchasing. These are always dispatched promptly. However, if necessary we do accept returns, please see our RETURNS section

I have a performance next week and would like a stocking in time for it. Is this possible?

We offer DHL shipping for an expedited service worldwide. However, it is always a good idea to contact us to make sure we are aware if you are in a hurry so we can work with you to meet your deadline..

If you can’t find anything suitable in stock and do require a stocking urgently please CONTACT US as we will endeavour to help you. We may have new stock in which hasn't yet been added to the website.

I accidentally ordered the wrong size, can I exchange it?

Yes, of course. Please see our RETURNS section for instructions.

I am a member of a dance troupe and we would all be interested in buying a stocking. Do you offer discounts on larger orders?

Yes we can offer discounts off orders for 10 or more stockings when paid for and dispatched as a single purchase. Please note there are return restrictions on multiple discounted orders, please see our RETURNS section for details.

I haven’t got a PayPal account, how do I order and pay?

It is very straight forward to checkout and a Paypal account isn’t necessary. You only require a credit or debit card to use our system. However, if you prefer it is possible to order offline and we do accept various different forms of payment. Please see our PAYMENT sections for details.

I am looking for a stocking in a specific colour to match my costume and you don't appear to have it? Do you have any other colours?

Yes! If you don't see the colour or fabric you want just CONTACT US and we will do our best to find it for you. We have a huge range of plain coloured and even printed mesh in stock. 

 Do your stockings have back or side seams?

Yes, to ensure a good shape and a snug fit they have discreet side seams which are barely noticed when worn with your costume.

I have received a discount code, how do I use it?

Lucky you! When you have your desired items in your basket click "Checkout" and you'll be taken to a page with a box that says Discount Code. Enter your given code here and then click Apply. If your code is valid you'll see your total reduce instantly.

Only one code can be applied per order and some codes do not work with sale items. Our codes are subject to the terms and expiry dates provided at the time of issue. All purchases made using a discount code are subject to our general terms and conditions.

If you have any further questions regarding our promotional codes please CONTACT US and we'll be happy to help.

My question isn’t listed here. Where do I find my answer?

Please go to our CONTACT US page where you may email us and we will answer your question as soon as we possibly can. We also have the Instant Chat Service (look for the ? symbol) where we will reply instantly if we're online.